diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 0005761243
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you will be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is strong and stable. After verifying your connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and enjoy the newly updated app. This will ensure that you have the most recent features and improvements.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts. This means you can cash out your winnings, but not any additional rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is still failing, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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